Resolved: eLearning progress not tracking

Resolved: eLearning progress not tracking

Tuesday 16th April 2024 10:15

What is the issue?
We are investigating an issue where progress for eLearning is not tracking and the percentage progress is not increasing.  The image below shows the areas where the system is not updating.

What is being done?
This is being treated as our highest priority issue and developers are working on this now.

What has caused the issue?
At this stage we are still investigating but it looks like a security update may be preventing the system from tracking activity withing the part of our system that delivers the eLearning

Are there any workarounds?
Unfortunately there are no workarounds at this stage but our developers are looking into a hotfix that will allow learners to quickly track learning as completed.