Click Learning Update

We’ve made a range of improvements to help you manage training more smoothly, keep reporting accurate, and make everyday tasks a little easier.

What’s new and improved

More flexibility for Admins

• Admin users can now submit Track Training directly, making it quicker and easier to keep session records up to date without needing extra steps.

Better insight into course feedback

• We now record when feedback is submitted, giving you clearer visibility on learner engagement and course quality over time.

Compliance reporting made simpler

·       The Compliance Report export has been updated to provide a more streamlined and user-friendly view of your compliance data.

Learner deactivation tracking

• You can now record why a learner is being deactivated.
• This helps with auditing, reporting, and understanding trends in your service.

Front-end improvements

Sessions are easier to edit

• When editing or copying a session, the Topic field now automatically populates to show the topic this session is attached to.

Safer updates to refresher periods (Managing Courses)

• Refresher periods can no longer be changed accidentally.
• Any updates now require confirmation, helping prevent unwanted changes.

Course feedback reminders for learners

• Learners will now see a friendly prompt to leave feedback once they complete a course.
• Once done, the prompt disappears – simple and tidy.

Optional deactivation reasons for managers

• When deactivating a learner, you can now choose a reason from a list or add your own. You can choose to skip this if unnecessary.

Anything to watch out for?

• No known issues at the time of release.