Sign in to Click Learning with an authenticator

Sign in to Click Learning with an authenticator





How do I sign in to Flourish with my username and password if my company has enabled Multi-Factor Authentication

For users signing in with existing Flourish product credentials who have MFA enabled:

  • Open the Flourish login page.
  • Enter your email address and password, then select Sign in.
  • Set up MFA using an authenticator app.
  • Install an authenticator app and scan the QR code displayed on the screen.
  • Two-factor authentication (2FA) is successfully enabled for the account.
  • Enter the security code generated by the authenticator app and sign in to access the Product Dashboard.
  • Select the available product.
  • For subsequent logins, only the security code from the authenticator app is required in addition to the email and password.

 

Support & Help

If you have any questions about this process, please contact our Customer Care team at Support@click-learning.co.uk 

 


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