Can I stop staff from downloading their Certificates.
Title:
Can staff download their certificates in Click Learning?
Summary:
This article explains why staff can download their certificates and how this fits with GDPR and data protection rules.
Steps:
-
Staff can download their own certificates at any time from their Certificates folder in Click Learning.
-
Click Learning is designed to meet GDPR and Data Protection requirements.
-
Under these regulations, every learner has the right to access any personal data held about them, including their certificates.
-
Employers sometimes worry that staff may use their certificates to apply for other jobs.
-
Research shows that staff retention improves when employees have access to learning, development and support in their current role.
-
Click Learning offers over 130 courses, helping staff stay engaged and build their skills.
Tips or Common Issues:
• Certificates belong to the learner, so they must always be able to access them.
• Encourage your team to use ongoing learning as part of their development plan.
• Offering strong training and support helps staff feel valued and can improve retention.
If this article does not resolve your query, please get in touch with us at
Related Articles
Downloading certificates on Apple iPhones and iPads
Title: How to download your certificates on an Apple device Summary: This article explains how to download and save your Click Learning certificates using an iPhone or iPad. Steps: Open the Settings app on your device. Scroll down and select Safari. ...
How do I download certificates
Title: Downloading Certificates in Click Learning Purpose: To explain how learners can access and download their completed course certificates. Scope: This process applies to all learners using Click Learning. Steps: 1. Open the learner dashboard. 2. ...
Sessions - creating sessions and tracking learner progress
Title: How to create and manage Sessions in Click Learning Summary: This article explains how to create Sessions from your Topics and assign them to learners so they can be tracked in the training matrix. Steps: 1. Create your Topic first. A Session ...
My staff member has two accounts, how do I merge them?
Title: Managing Duplicate Learner Profiles in Click Learning Purpose: To explain how to manage situations where a learner has more than one profile, and how to decide which profile to keep active. Scope: This process applies to managers and ...
My staff member already has a certificate, can I sign them off in Click - Learning as well?
Title: Signing Off a Course Using a Previous Certificate in Click Learning Purpose: To explain how to sign off a course based on a learner’s previous certificate and ensure appropriate evidence is recorded. Scope: This process applies to managers and ...