Can I stop staff from downloading their Certificates.
No - the staff can download their certificates from their certificates folder at any time.
We have specifically designed Click - Learning to be complaint with GPDR and Data Protection regulations. Under these regulations staff have a right to access any data which is held on them in our system, including their certificates.
We understand that many employers are concerned that staff will complete their training and then use their certificates to gain employment elsewhere. However, research has shown that staff leave employment for many reasons and that staff retention is improved by giving staff access to ongoing learning and development opportunities. With over 130 courses available on Click - Learning there is plenty to keep your staff engaged in meaningful learning whilst you build a positive relationship with them to demonstrate that you are their employer of choice due to the value, support and care which you give them.
Related Articles
Downloading certificates on Apple iPhones and iPads
To download your certificates from your Apple device please: Go to your Phone's Settings menu: Find the safari app: Inside the settings scroll down and under general locate the Block Pop-ups option. If it is on (green) please switch it to off. Also ...
How do I download certificates
Title: Downloading Certificates in Click Learning Purpose: To explain how learners can access and download their completed course certificates. Scope: This process applies to all learners using Click Learning. Steps: 1. Open the learner dashboard. 2. ...
Sessions - creating sessions and tracking learner progress
This new feature on Click - Learning allows you to add and manage your own learning events on Click - Learning. You can even use them to add Supervisions to your training matrix!!! 1. Once you have created the topic, you need to create a session and ...
My staff member has two accounts, how do I merge them?
Title: Managing Duplicate Learner Profiles in Click Learning Purpose: To explain how to manage situations where a learner has more than one profile, and how to decide which profile to keep active. Scope: This process applies to managers and ...
My staff member already has a certificate, can I sign them off in Click - Learning as well?
Title: Signing Off a Course Using a Previous Certificate in Click Learning Purpose: To explain how to sign off a course based on a learner’s previous certificate and ensure appropriate evidence is recorded. Scope: This process applies to managers and ...