Getting started - taking your first course
Title:
Getting started – take your first course
Summary:
This article explains how to sign in, navigate the menus and begin your first course in Click Learning.
Steps:
Go to app.click-learning.co.uk on a mobile, laptop or PC.
Use a modern browser such as Google Chrome, Safari, Microsoft Edge or Firefox.
Sign in with your email address and password.
Open the menu on the left side of the screen.
On a mobile device, select the three blue lines in the top-left corner to open the menu.
Understanding the menu options:
Dashboard:
This is the first page you see after signing in.
It shows shortcuts to the course you were last working on.
Courses:
View all courses you can take.
See which courses you have already completed.
My Certificates:
Download your certificates.
Give feedback on the courses you have completed.
My Profile:
Select your name in the top-right corner.
Choose Account Settings.
Select Change Password.
Enter your current password and your new password.
Select Save Changes
Training Matrix:
Check how your manager sees your progress.
Red or orange squares show courses you need to complete soon.
Help Centre:
Select the question mark icon in the bottom-left corner.
Open the Help Centre for guides and support.
Tips or Common Issues:
If you cannot see the menu on a phone, check you are using the three-line icon to expand it.
If this article does not resolve your query, please get in touch with us at
Related Articles
I need to remove a course from a learner
Title: Removing a Course from a Learner in Click Learning Purpose: To explain how to remove a course from a learner’s activity record in Click Learning when the user has manager access. Scope: This process applies to all staff with manager access in ...
What course should we work on next?
Title: Suggesting new courses Summary: This article explains how you can share your ideas for new courses with the Click Learning team. Steps: Visit our website to view the full list of courses we already offer. Think about which courses you would ...
The course has been duplicated
Title: Managing Duplicate Courses in Click Learning Purpose: To explain how to identify the reason for duplicate courses on a learner’s account and outline the steps to resolve the issue. Scope: This process applies to all staff responsible for ...
Why isn't my course showing on the Training Matrix?
Title: Why a completed course may appear blank on the Training Matrix Summary: This article explains why a course you have completed might not show on the Training Matrix and how your manager can update it. Steps: Remember that the Training Matrix ...
How long do your courses take?
Title: Understanding learning time and how to record it Summary: This article explains why learning time varies and how you can record or check the time a learner has spent on a course. Steps: Remember that every learner has a different pace and ...