Do I need to allocate an assessor and how do I do this?
Do I need to allocate an assessor and how do I do this?
The allocate assessor button has a very specific use and should only be used when trying to allocate an external assessor who is not part of your Click - Learning account.
External assessors have a specific profile that needs to be requested by raising a ticket with our support team.
There is a handy tool tip in Click - Learning if you press the allocate assessor button:
Assessor example:
A learner is using Click - Learning to complete the Residential Childcare diploma and needs their external assessor to be able to see and sign off on the relevant Click - Learning courses.
The assessor contacts our support team and is set up with their assessor profile.
Their manager is then able to use the allocate assessor button to allow their assessor access to their course work.
When the assessor signs in they only see the individual staff who have been allocated to them and are not able to see the full staff team in the way the manager profiles can.
In almost every other case managers work for the same company as their learners so their access can be configured without needing to use the "allocate assessor" button. The following articles show how to do this:
Related Articles
I need to delete someone
I need to delete someone Before deleting or removing any profiles please ensure you have saved all evidence and certificates which you may need: How do I download certificates Exporting evidence from the results page Consider making the profile ...I need to remove a course from a learner
I need to remove a course from a learner If you are set up as a " manager" on Click - Learning, you can now delete courses from a learner's Activity Report. Step 1 Click on the Activity reports Step 2 Use the filters or click on the column headings ...Can you add a course to my profile please.
Please ask your manager or whoever administers Click - Learning for your organisation as they are the ones who should support you with this. Why can't you add the course for me. I know which one I need! Our Customer Care team cannot add courses for ...How do I download certificates
How to Download your Certificates! Start by going to the learner’s dashboard tab. On the left-hand side of your dashboard, you will now need to click on the ‘My Certificates’ tab. Once this page has loaded, simply click on the download button for the ...Why isn't my course showing on the Training Matrix?
If you completed a course and received your certificate, it is possible that the Training Matrix might show your course as blank. Let's find out why this happens and what you can do about it. How does it work? The Training Matrix is designed to show ...