How do I deactivate learners?
Title:
Deactivating a Learner Profile in Click Learning
Purpose:
To explain how to deactivate a learner profile so the learner cannot sign in, without deleting their account.
Scope:
This process applies to managers and administrators responsible for managing learner access in Click Learning.
-
Open the manager dashboard.
-
Select the Learners tab from the menu on the left-hand side.
-
Locate the learners you need to deactivate and tick the boxes next to their names.
-
Open the drop-down menu and select the deactivate option.
-
Select confirm to complete the deactivation.
-
Check that the learners now appear as inactive.
Responsibilities:
Managers and administrators are responsible for identifying the appropriate learners and completing the deactivation process.
Notes:
Inactive profiles are highlighted in red.
Deactivated learners cannot sign in but their profiles remain stored in the system.
Related Articles
My learners have disappeared
Title: Find a learner who seems to be missing Summary: This article helps you find a learner who does not appear in your list in Click Learning. Steps: Check your filters. Go to your learner list and look to see if any filters are set (for example, ...Adding learners and courses manually
Title: How to add a new learner and assign courses in Click Learning Summary: This article explains how managers can add a new learner and assign courses to them. Steps: 1. Sign in to Click Learning and make sure you are on your manager dashboard. 2. ...Bulk upload user profiles to Click
Title: How to bulk upload learner profiles to Click Learning Summary: This article explains how to upload or amend multiple learner profiles at once using a CSV file. Steps: 1. Sign in to Click Learning and go to the “Learners” tab on the left side ...Adding learners to sessions in bulk
Title: Add learners to sessions in bulk Summary: This article explains how system admins can add multiple learners to training sessions at the same time using the import template. Steps: 1. Sign in as a system admin. 2. Go to Settings and select ...Can I add courses to all my learners at once?
Title: Add courses to learners Summary: This article shows you how to select learners and add courses for them to complete. Go to the Manager Dashboard and select the Learners tab on the left-hand side. This will activate some new options above the ...