Title:
How to complete the Care Certificate in Click Learning

Summary:
This article explains how the Care Certificate works and what you can do if you do not have a manager to sign off your observations.

Steps:

1. Know that the Care Certificate is a national standard set by Skills for Care.

2. Understand that the Care Certificate has two types of outcomes:
   • Knowledge outcomes – you can complete these through online learning.
   • Observable outcomes – these must be signed off by a competent person who has seen you working in a real care setting.

3. Remember that you cannot sign off your own observations. A qualified person must observe your practice and confirm your competence.

4. If your manager has created your account in Click Learning, contact them when you are ready for your observations to be signed off.

5. If you have a personal subscription and do not have a manager, choose one of the options below.

Option 1 – Evidence portfolio with no certificates

1. Complete the Care Certificate assessments for each standard.

2. Export your completed portfolio to share with a potential employer.

3. Ask your new employer if they would like support to use Click Learning to sign off your observations.

4. Your certificate will only be generated once an employer has signed off all required observations.

Option 2 – Knowledge-only certificates

1. Complete the knowledge-only courses that match the Care Certificate standards.

2. If you have already finished the Care Certificate eLearning, you only need to take the assessments unless you want to refresh your knowledge.

3. Share these certificates with your employer. If they accept them, they can fast-track your Care Certificate by signing off your observations.

The knowledge-only courses are:
• Equality and Diversity
• Person-centred Care
• Communication Skills
• Privacy and Dignity in Care
• Fluids and Nutrition
• Mental Health, Dementia and Learning Disabilities Essentials
• Safeguarding Adults
• Safeguarding Children
• First Aid Skills
• Health and Safety Overview
• Handling Information – GDPR and Data Protection
• Infectious Disease Prevention and Control
• Awareness of Learning Disability and Autism

Tips or Common Issues:

• You must work in a real care setting for someone to observe and sign off your practical skills.
• Employers may choose whether to accept knowledge-only certificates.
• Keep your portfolio safe so it is ready to share when you apply for care roles.