Sometimes emails can end up in your spam or junk folder - please check to see if they are there.

If you still haven't received the email then please try resetting your password which will generate another email.  It will also confirm that you have a profile set up as it will tell you if your email address has been recognised.

If none of this works then please ask your manager to set a new password for you.  They can do this by viewing and then editing your profile. If your manager sets your password this way please make sure you change it as soon as you sign-in by going to "My Profile" and choosing a new password.

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