I got a server error or something went wrong message
We're really sorry that happened. We are always looking for ways to improve Click - Learning.
Please try again using a different device or browser. This will help us troubleshoot if the issue related is to do with Click - Learning itself.
If you are still experiencing issues then please raise a ticket with our service desk and tell us as much information about what you were doing when the issue occurred. Please attach a screen shot to the ticket of your full screen.
Related Articles
Error message - 9th January 2024
We are aware that an error message is appearing in the top right and the outcomes page is going blank - our technical partner is investigating this and will post an update you as soon as possible.
Why won't Click mark my answers as correct?
If you are struggling to pass the assessment, then Click - Learning has a handy three-step process you should follow. Don't just keep repeating the assessment; instead, take a minute to work out why your answers were not marked as correct and do the ...
Patchnotes - 30 November 2023
Click - Learning updates 30th November 2023 Enforce Learning: Implemented a new system setting that prevents learners from taking the assessment before they have completed the eLearning. This is available on request and can be set on an individual ...
I messed up my assessment and want to start again
There is no need to start again - even if you got a low score. Most courses are set with "Smart Assessment" which will allow you retake the assessment and improve your score very quickly. If your course is set with "Manager Sign-Off" then you will ...
I deleted someone by mistake
Don't worry! We've got you covered. Simply add the learner again by following the standard Add Learner process. JUST REMEMBER TWO THINGS!!! Do not allocate them any courses as this will result in duplicate courses. Just click the de-select all button ...