I need to remove a course from a learner
Title:
Removing a Course from a Learner in Click Learning
Purpose:
To explain how to remove a course from a learner’s activity record in Click Learning when the user has manager access.
Scope:
This process applies to all staff with manager access in Click Learning who are responsible for managing learner activity records.
Steps:
2. Use the filters or sort the table by selecting the column headings to locate the course you need to remove. Confirm that the course is one that the learner does not need to complete.
3. Select the learners from whom the course should be removed by ticking the check boxes next to their names. Use the select all option if required, then select the delete icon.
4. When prompted, enter the number of courses you are deleting and confirm the action.
5. Review the activity reports to ensure the course has been removed.
Responsibilities:
Managers are responsible for locating the correct course, selecting the appropriate learners, and confirming the deletion. The Support Team is responsible for assisting with removal of any courses that have already been started.
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