My staff member has two accounts, how do I merge them?
It is not currently possible to merge profiles in Click - Learning. We recommend
making one of the profiles inactive so the learner can only use the one you would like them to use.
You can check which profile is the most active by viewing the course progress and last accessed dates on the profile page for each course. In most cases it is best to keep the profile which the learner has been using most recently.
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My staff member already has a certificate, can I sign them off in Click - Learning as well?
Yes - just follow the instructions for signing off a course and explain why you are signing off the course when you add and sign-off your evidence. Before you do this though - we strongly recommend you ask the learner to complete the course ...
Can I stop staff from downloading their Certificates.
No - the staff can download their certificates from their certificates folder at any time. We have specifically designed Click - Learning to be complaint with GPDR and Data Protection regulations. Under these regulations staff have a right to access ...
Can you come and train my staff to use Click - Learning?
Click - Learning is designed to be easy to use and staff should not need a full training session. For Managers: Please encourage them to use the help centre as it contains guidance on how to use the manager options on Click - learning.
Sessions - creating sessions and tracking learner progress
In these short videos Eddie discusses and demonstrates Sessions. This new feature on Click - Learning allows you to add and manage your own learning events on Click - Learning. You can even use them to add Supervisions to your training matrix!!! 1. ...
Setting up access rights for managers
You can set how much access a Manager has in Click - Learning in two ways: Group: Choosing which Group they are allocated to Role: Setting their Profile type to: Manager: This Profile type has full access to all Click - Learning functions and other ...