The Oliver McGowan Course Is Not showing As Complete(PC)

Once you have completed the Oliver McGowan course you will see either of the following:

 

Click "continue" and you will be loaded into the course.

In the top left hand corner you will see:

Please click the right hand button which will then load the following screen:

Click "yes" and the course will exit back to either:

The reason for this is because this page has been open behind the Oliver McGowan course and is still showing the old data.

Please refresh the page (pull down from the top and release on mobile or CTRL+R on Windows PC)

The course will then show:

Please check that the certificate has generated in your my certificates section of the learner dashboard. If it has not please contact support@click-learning.co.uk

• Related Articles

• The Oliver McGowan Course Is Not Showing Complete(Mobile)

  Once you have completed The Oliver McGowan course you will see either of the following: Click continue learning and you will be loaded into the course. Please note if you have a pop up blocker you may need to click the launch course button that ...

• Why isn't my course showing on the Training Matrix?

  If you completed a course and received your certificate, it is possible that the Training Matrix might show your course as blank. Let's find out why this happens and what you can do about it. How does it work? The Training Matrix is designed to show ...

• I need to remove a course from a learner

  If you are set up as a " manager" on Click - Learning, you can now delete courses from a learner's development plan. Step 1 Click on the Activity reports Step 2 Use the filters or click on the column headings to sort the table so you can see the ...

• Getting started - taking your first course

  Welcome to Click-Learning! You can access Click on your mobile, laptop or PC at any time. Just go to app.click-learning.co.uk using any modern browser. We recommend Google Chrome, Safari, Microsoft Edge or Mozilla Firefox. Once you have signed in, ...

• The course has been duplicated

  If you have completed the course then it is likely that the duplicate is in fact the refresher course which you will need to complete in a years time. You can check this by seeing if one of the courses is signed off. Another possibility is that the ...