Setting up System Admin

Setting up System Admin

Title:
How to request and assign System Admin access

Summary:
This article explains who can request System Admin access for Click Learning and how to assign the role to others.


Steps:
  1. The person who created the Click Learning account and pays the invoices is the account owner.

  2. The account owner can request System Admin access by emailing
    Support@click-learning.co.uk

  3. They must contact support using the same email address they used when the account was created.

  4. Once the account owner has System Admin access, they can assign the role to other users.

  5. To do this, go to the Learners page and select the profile you want to update.

  6. Open “View and edit profile”.

  7. Clear the Group field so it is left blank.

  8. Choose “System Admin” as the role.

  9. Save the profile.


Tips or Common Issues:

• Only the account owner can make the initial request for System Admin access.
• The System Admin role can only be applied when the Group field is left blank.
• Make sure you are editing the correct profile before assigning this level of access.
• System Admin access gives full control of the system, so assign it carefully.



If this article does not resolve your query, please get in touch with us at Support@click-learning.co.uk
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