Error message - 9th January 2024
We are aware that an error message is appearing in the top right and the outcomes page is going blank - our technical partner is investigating this and will post an update you as soon as possible.
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I got a server error or something went wrong message
We're really sorry that happened. We are always looking for ways to improve Click - Learning. Please try again using a different device or browser. This will help us troubleshoot if the issue related toor is to do with Click - Learning itself. If you ...
Patchnotes - 30 November 2023
Click - Learning updates 30th November 2023 Enforce Learning: Implemented a new system setting that prevents learners from taking the assessment before they have completed the eLearning. This is available on request and can be set on an individual ...
Patch notes - April 2024
Release date 04/04/2024 Due to an urgent requirement we have released the following updates and Download all certificates - fix applied Import sessions / legacy learning in bulk - new feature available to system admins Group allocation issue for ...
Downloading certificates on Apple iPhones and iPads
To download your certificates from your Apple device please: Go to your Phone's Settings menu: Find the safari app: Inside the settings scroll down and under general locate the Block Pop-ups option. If it is on (green) please switch it to off. Also ...
Importing your learning plan or training matrix
Scenario: You have just started using Click - Learning and have set up your learners but need to add courses to them to set up their learning plan. You have a copy of your training matrix and want to set up each learner to complete their courses ...