Click Learning Help Centre

Import course allocations
Add course allocations for multiple learners by a csv import. This is specifically aimed at supporting new customers who have a training matrix and want to set up their le course allocations for their learners using the data in their existing matrix.
Import learners in bulk
Add or update multiple learners by a csv import.
Download all certificates in one go
Download multiple certificates for a learner in one go and include the learner and course name in the downloaded pdf title.
Do you have a suggested new feature or improvement?
Click is always developing as a result of customer feedback and suggestions. If you have a suggestion for an improvement or new feature please add your comments here. If someone else has already added a similar suggestion then like and comment on their
Elearning is showing a blank screen
Wednesday 31 May - 12:49 - RESOLVED Following a system update this morning learners are unable to view the learning for some of their courses. Our developers are working on this now and we will keep this page updated with the latest information. Please

Announcements
March 2026 Patch Notes
For colleagues across care homes, supported living, fostering, mental health, SEND, and every part of social care. This update focuses on making Click Learning smoother, clearer and a little less “clicky”. We’ve improved how you open records, how learner
Quick start guides for the new updates
We hope you are enjoying the new updates. Here are a couple of quick start guides to help you around the system. Click Learning – Getting started for Managers Click Learning - Getting started for learners Please feel free to copy these links and send

Click Learning Help Centre - Click Support