Title:
Delete a learner profile

Summary:
This article explains how to safely delete a learner profile from Click Learning.

Steps:

1. Save any evidence or certificates you may need from the learner’s profile before making any changes.
2. Decide whether to make the profile inactive instead of deleting it. This can be a safer option if you may need the record later.
3. Go to the Learners page.
4. Search for the learner you want to delete.
5. Tick the white checkbox next to the learner’s name.
6. Select the Actions button that appears.
7. Choose Delete from the drop-down menu.
8. Review the list of selected profiles. You can use filters to help you find inactive or duplicate profiles.

Select Delete again to confirm and remove the learner.

Related article: I deleted someone by mistake