How do I download certificates

How do I download certificates

Title:
Downloading Certificates in Click Learning

Purpose:
To explain how learners can access and download their completed course certificates.

Scope:
This process applies to all learners using Click Learning.


Steps:


        1.  Open the learner dashboard.

 

A screenshot of a computer

AI-generated content may be incorrect., Picture 

 

        2.  Select the My Certificates tab from the menu on the left-hand side of the dashboard.

       3.  Wait for the My Certificates page to load.

A screenshot of a computer

AI-generated content may be incorrect., Picture 


       4.  Select the download option next to the course certificate you need. The certificate will download to your device.


A screenshot of a computer

AI-generated content may be incorrect., Picture 

A certificate of completion with text and words

AI-generated content may be incorrect., Picture 

 

Responsibilities:
Learners are responsible for accessing the correct dashboard area and downloading their own certificates.

Notes:
Certificates are only available once all course sections or standards have been fully signed off.

    • Related Articles

    • Downloading certificates on Apple iPhones and iPads

      To download your certificates from your Apple device please: Go to your Phone's Settings menu: Find the safari app: Inside the settings scroll down and under general locate the Block Pop-ups option. If it is on (green) please switch it to off. Also ...
    • Can I stop staff from downloading their Certificates.

      No - the staff can download their certificates from their certificates folder at any time. We have specifically designed Click - Learning to be complaint with GPDR and Data Protection regulations. Under these regulations staff have a right to access ...
    • Sessions - creating sessions and tracking learner progress

      This new feature on Click - Learning allows you to add and manage your own learning events on Click - Learning. You can even use them to add Supervisions to your training matrix!!! 1. Once you have created the topic, you need to create a session and ...
    • Exporting evidence from the results page

      Title: Export evidence from a learner’s results page Summary: This article shows you how to save a learner’s course evidence as a PDF. Steps: Search for the learner in Click Learning. Open the course they have completed. Review their progress to make ...
    • I need to delete someone

      Title: Delete a learner profile Summary: This article explains how to safely delete a learner profile from Click Learning. Steps: Save any evidence or certificates you may need from the learner’s profile before making any changes. Decide whether to ...