Signing in with Multi-Factor Authentication (MFA) Enabled

How do I sign in to Flourish with my username and password if my company has enabled Multi-Factor Authentication

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For users signing in with existing Flourish product credentials who have MFA enabled:

• Open the Flourish login page.
• Enter your email address and password, then select Sign in.
• Set up MFA using an authenticator app.
• Install an authenticator app and scan the QR code displayed on the screen.
• Two-factor authentication (2FA) is successfully enabled for the account.
• Enter the security code generated by the authenticator app and sign in to access the Product Dashboard.
• Select the available product.
• For subsequent logins, only the security code from the authenticator app is required in addition to the email and password.

 

Support & Help

If you have any questions about this process, please contact our Customer Care team at Support@click-learning.co.uk 

 

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