Data Deletion and the right of Data Erasure.
Title:
How to request data deletion from Click Learning
Summary:
This article explains who can request data deletion on Click Learning and how to make the request correctly.
Steps:
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Understand that, by law, anyone can ask for their personal data to be removed from an organisation’s records.
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Contact the organisation that acts as the Data Controller. Click Learning cannot approve data deletion requests from individual users.
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Remember that the Data Controller is the person or organisation that holds the Click Learning subscription. They are responsible for all data added to the system.
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If you are an employee who wants your data deleted, you must contact your employer or system administrator.
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If you are the contract holder (often a business owner or system admin), you can request data deletion directly through Click Learning.
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Before deleting data, make sure you understand the impact. After deletion, we cannot validate certificates or past activity.
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If you are the contract holder, select “Add Ticket” on the Click Learning support page and send a request to cancel your account and delete your data.
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If you are an employee or general user, make your request formally to your manager or system administrator.
Tips or Common Issues:
• Some organisations may have rules requiring staff to complete mandatory training. They may not allow deletion if the data is needed for employment or regulatory purposes.
• Check your organisation’s policy before making a request.
If this article does not resolve your query, please get in touch with us at
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