The course has been duplicated
If you have completed the course then it is likely that the duplicate is in fact the refresher course which you will need to complete in a years time. You can check this by seeing if one of the courses is signed off.
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I need to remove a course from a learner
If you are set up as a " manager" on Click - Learning, you can now delete courses from a learner's development plan. Step 1 Click on the Activity reports Step 2 Use the filters or click on the column headings to sort the table so you can see the ...
Why isn't my course showing on the Training Matrix?
If you completed a course and received your certificate, it is possible that the Training Matrix might show your course as blank. Let's find out why this happens and what you can do about it. How does it work? The Training Matrix is designed to show ...
What course should we work on next?
We thrive on customer feedback so would love your suggestions for which courses you think we should be working on next. You can see our full list of courses on our website to check what we already have. We already have an idea of what we are working ...
Course layout updates - September 2023
Due to popular demand we are updating the course pages to: Make it easier to see which outcomes you have completed learning for Make it easier to complete learning you have missed Enable the system to ask multiple questions or no questions for an ...
I want to request a new course
We regularly add new courses to Click - Learning. You can check our current course list on our website. This will also show you any courses we are working and plan to release soon. If you cannot see the course on this list and would like to request ...