My results page is blank

My results page is blank


Title:
I cannot see the answers page after completing an assessment

Summary:
This article explains why the answers page may not appear after you finish an assessment and how to fix the issue.

Steps:

  1. After you complete an assessment, go to the results page.

  2. Check the drop-down menu on this page.

  3. Make sure it is set to “Showing all outcomes”.

  4. If the answers page still does not appear, a manager may have turned on the setting that hides the answers page for learners.

  5. If you think this setting is affecting you, contact support@click-learning.co.uk


 

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Tips or Common Issues:
• The results page may look different depending on your browser or screen size, so always check the drop-down first.
• Managers can control whether learners can view the answers page, so you may need support to confirm this.