Click didn't send me an email
Title:
If you are not receiving emails from Click Learning
Summary:
This article explains what to do if you are not receiving password reset emails or other messages from Click Learning.
Steps:
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Check your spam or junk folder to see if the email is there.
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Try resetting your password again to generate a new email.
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If your email address is not recognised, this means a profile may not be set up for you.
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If you still do not receive the email, ask your manager to reset your password.
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Your manager can do this by opening your profile and selecting the option to edit it.
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After your manager resets your password, sign in and go to My Profile.
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Choose a new password straight away for security.
Tips or Common Issues:
If you still cannot receive emails, check with your workplace IT team in case messages are being blocked.
If this article does not resolve your query, please get in touch with us at
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