Passwords and Signing In
Adding a recovery email address
Title: Add a recovery email address Summary: This article shows you how to add a recovery email address to your Click Learning account. Steps: Sign in to Click Learning. Select your name in the top-right corner. Select “My profile”. 4. Select “Edit ...
Do I have to add an email address when adding Learners?
Title: Email address requirements for Click Learning profiles Summary: This article explains why every learner must have a valid email address and what to do if a staff member does not have one. Steps: Make sure every staff member is registered on ...
How do I change someone's password or email address?
Title: Change a learner’s password or email address Summary: This article explains how a manager can update a learner’s password, email address, or other profile details. Steps: 1. Ask the learner to try the Reset Password link first, as this is ...
Click didn't send me an email
Title: If you are not receiving emails from Click Learning Summary: This article explains what to do if you are not receiving password reset emails or other messages from Click Learning. Steps: Check your spam or junk folder to see if the email is ...
How to reset your password
Title: Reset your password Summary: This article explains how to reset your Click Learning password and what to try if the new password is not accepted. Steps: Select the Reset Password link. Enter the email address you use to sign in. 3. Open the ...